Answer

"Those by the wayside are the ones who hear; then the devil comes and takes away the word out of their hearts, lest they should believe and be saved." Luke 8.12

The devil can steal the Word of the heart because, despite hearing it, the person still did not care, they were not interested, they despised it and gave it no value. They did not care for it because, in their eyes, it wasn't that important. Who would neglect a precious jewel?
For each four people who hears the word, at least one of them despises it.

Abominable prayer

"One who turns away his ear from hearing the law, even his prayer is an abomination." Proverbs 28.9

Those who despise the counsel of God will have no one to turn to when calamity strikes. And then they ask, "Where is the Lord God?"

Rejected

"He is despised and rejected by men, a Man of sorrows and acquainted with grief. And we hid, as it were, our faces from Him; He was despised, and we did not esteem Him. "

Isaiah 53: 3

The pain of rejection can only be healed when one accepts the sacrifice of the Calvary. The Almighty's compassion is being offered to those who believe.

Pain

"For He has not despised nor abhorred the affliction of the afflicted; Nor has He hidden His face from Him; But when He cried to Him, He heard." Psalms 22:24

Our God is Faithful, He's always present to those in need. He only waits for them to call on Him with all their heart, strength, and understanding in order to answer them.